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IT Engineer

Horsham / Permanent / £25,000 + Benefits

Job Title: IT Engineer

Location: Horsham  

Job Type: Full time

Package: £25,000 + Benefits


Our client is looking for a highly organised and detail-oriented individual to lead the IT team. This role is important to the smooth functioning of their daily operations and requires a proactive and resourceful professional.


  • Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities.

  • Connect up and check hardware for normal operation.

  • Set-up a suitable desktop environment for users of a standalone or networked PC.

  • Install simple software applications as required.

  • Perform basic set-up and checking of networked PC's.

  • Perform basic maintenance task for user accounts.

  • Use simple utilities to change information on the intranet.

  • Provide a good level of technical expertise to all assigned customer networks,

  • To use our ticket-based system to manage and resolve problems.

  • To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager.

  • Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager.

  • To do complete our regular checks on our client systems.

Minimum requirements:

  • Experience in a helpdesk or support environment.

  • You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams.

  • Microsoft Server Skills are desirable.

  • Professional and polished communication skills.

  • Experience in the education sector is desirable but not essential.

  • Must have a clean and valid DBS disclosure.

  • Keen desire to learn and expand on your existing knowledge/ skills.


  • An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff.

  • Exceptional career development and advancement opportunities including Microsoft/Apple training.

  • Opportunities to gain experience in high level IT projects.

  • The potential to progress to the senior levels of our management team.

  • A remuneration scale that encourages and rewards progression and improvement.

  • 25 Days Holiday (loyalty service holiday scheme).

  • Sage Benefits.