IT Engineer

Job Title: IT Engineer

Location: Horsham  

Job Type: Full time

Package: £25,000 + Benefits
 

Overview:

Our client is looking for a highly organised and detail-oriented individual to lead the IT team. This role is important to the smooth functioning of their daily operations and requires a proactive and resourceful professional.
 

Responsibilities:

• Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities.

• Connect up and check hardware for normal operation.

• Set-up a suitable desktop environment for users of a standalone or networked PC.

• Install simple software applications as required.

• Perform basic set-up and checking of networked PC's.

• Perform basic maintenance task for user accounts.

• Use simple utilities to change information on the intranet.

• Provide a good level of technical expertise to all assigned customer networks,

• To use our ticket-based system to manage and resolve problems.

• To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager.

• Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager.

• To do complete our regular checks on our client systems.
   

Minimum requirements:

• Experience in a helpdesk or support environment.

• You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams.

• Microsoft Server Skills are desirable.

• Professional and polished communication skills.

• Experience in the education sector is desirable but not essential.

• Must have a clean and valid DBS disclosure.

• Keen desire to learn and expand on your existing knowledge/ skills.
   

Benefits:

• An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff.

• Exceptional career development and advancement opportunities including Microsoft/Apple training.

• Opportunities to gain experience in high level IT projects.

• The potential to progress to the senior levels of our management team.

• A remuneration scale that encourages and rewards progression and improvement.

• 25 Days Holiday (loyalty service holiday scheme).

• Sage Benefits.