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Vacancy

IT Technician

United Kingdom / Permanent

Job Title: IT Engineer
Location: Horsham  
Job Type: Full time
Package: £25,000 + Benefits

Overview:
Our client is looking for a highly organised and detail-oriented individual to lead the IT team. This role is important to the smooth functioning of their daily operations and requires a proactive and resourceful professional.
Responsibilities:
  • Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities.
  • Connect up and check hardware for normal operation.
  • Set-up a suitable desktop environment for users of a standalone or networked PC.
  • Install simple software applications as required.
  • Perform basic set-up and checking of networked PC's.
  • Perform basic maintenance task for user accounts.
  • Use simple utilities to change information on the intranet.
  • Provide a good level of technical expertise to all assigned customer networks,
  • To use our ticket-based system to manage and resolve problems.
  • To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager.
  • Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager.
  • To do complete our regular checks on our client systems.


Minimum requirements:
  • Experience in a helpdesk or support environment.
  • You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams.
  • Microsoft Server Skills are desirable.
  • Professional and polished communication skills.
  • Experience in the education sector is desirable but not essential.
  • Must have a clean and valid DBS disclosure.
  • Keen desire to learn and expand on your existing knowledge/ skills.


Benefits:
  • An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff.
  • Exceptional career development and advancement opportunities including Microsoft/Apple training.
  • Opportunities to gain experience in high level IT projects.
  • The potential to progress to the senior levels of our management team.
  • A remuneration scale that encourages and rewards progression and improvement.
  • 25 Days Holiday (loyalty service holiday scheme).
  • Sage Benefits.